COVID-19 Updated Guidance for Parents

(Updated January 2021)

This guidance highlighted the measures and procedures that The Little Learners is putting in place and the procedures that parents and cares can take to reduce the spread. We will continue to review and update as necessary or to comply with official regulations or guidance.

Dropping Off and Picking Up Your Child

  • At drop off times we are asking parents to hand their child to a member of staff at the nursery entrance and remain a 2 meter plus distance from other parents.
  • We are putting the same measures in place at the end of the day when parents arrive to collect their child.
  • Children’s temperatures will be checked and logged on the signing in sheet and we will be sanitizing each child’s hands on arrival.
  • Do not attempt to leave your child if you or any family member you are living with have any symptoms of Covid-19 (however mild.)
  • At present the government lists these as:
    • A temperature of above 37.8 °C*
    • A new persistent cough
    • Loss of smell or taste

*Our nursery is 48 hours exclusion if your child has a temperature however, we would also require a negative test result to prior to the 10-day isolation.

Procedures within Nursery to Help to Stop Cross Contamination

  • Staff and children wash their hands with soap and water at regular intervals throughout the day, for example, before eating, after using the toilet and after garden play. Hand sanitizer is also available but does not replace hand washing; it is in addition to it.
  • At mealtimes we sit children further apart than normal unless they live in the same household.
  • All table surfaces, light switches, door knobs and other multi-use handles/switches are regularly cleaned e.g., fridge doors, kettle switches, nursery phone.
  • Children attending other settings including childminders are not allowed.
  • Parents are encouraged to continue communicate/send feedback by telephone, email or on Famly via private message.
  • Non-essential visitors are not permitted at the nursery.

Procedures for Parents Outside of Nursery Premises to Help to Stop Cross Contamination

  • Parents are expected to observe and abide by stringent hygiene routines and social distancing measures at all times. Failure to do so could lead to loss of nursery placement.
  • If for any reason a situation arises whereas social distancing is not adhered to, we would expect full transparency with us and it should be disclosed as soon as possible to the nursery manager.

What Happens if Someone Becomes Unwell and Displays Symptoms of Covid-19

  • Any staff member found to have any symptoms of Covid-19 will be sent home immediately and required to book a test. They will inform the nursery of results and, if negative and they feel well enough, they may return to work. If, however, they test positive they will self-isolate for at least 10 days and all staff and parents will be informed. As with current government guidance this will mean all that have been attending The Little Learners will need to self-isolate. Our staff will be tested.
  • Any child displaying Covid-19 symptoms will be quarantined immediately. (Our office is the designated area.) A staff member will then protect themselves with Personal Protective Equipment (apron, gloves, face mask and shield) and will stay with the child until they are collected. In this situation your child must be collected without delay. The child will then have to self-isolate for 10 days and the other household members should self-isolate for 14 days. The nursery will need updates on the child’s health during the isolation period.
  • Outside of work all staff members are asked to adhere to strict social distancing measures and regularly communicate any changes in lifestyles or routines to the nursery manager, for example, if a family member is changing jobs.

Fees Payable

  • The nursery does not permit the reduction of payment of fees or swapping of sessions if the child is absent from the nursery due to illnesses, self-isolations, holidays, bank holidays or for any other reasons.
  • In the event that the nursery is compelled to close or reduce the contractual hours due to circumstances beyond our control we are not able to refund fees or organise alternative childcare, nor can we accept any consequential liability sustained by parents/careers, e.g. loss of earnings, costs associated with alternative childcare. Such circumstances include but not limited to outbreak of disease that involves the intervention of outside agencies such as Environmental Health; severe weather such as snow or ice which significantly impairs safe travel to and from the nursery; industrial action affecting travel to and from the nursery or any other reasonable incident not in our control.


  • Nursery policies should be respected and adhered to at all times by staff and parents.
  • Notice period will still be respected regardless: parents must provide a calendar month notice for change of sessions, withdrawal of place.
  • We still will adhere to our sickness policy and sick children will not be allowed to attend nursery
  • For other illnesses, a written confirmation from parents is required to state that specialist advise has been sought (via telephone or video call)
  • Not reporting Covid-19 symptoms immediately to nursery manager could lead to the termination of your contract and loss of your deposit.